Privacy Policy

This privacy policy discloses the privacy practices for www.HCFoods.com (hereinafter the “Website”). This privacy policy applies solely to information collected by the Website and will hereby notify you of the following:

  1. What personally identifiable information may be collected from you through the Website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing. We are the sole owners of the information collected on the Website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. If you contact us, we will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization. However, H.C. Foods will have no duty to keep confidential any information you transmit to H.C. Foods.

Cookies. We may use “cookies” on the Website. A cookie is a piece of data stored on a site visitor’s hard drive to help a site improve a user’s access to a website and identify repeat visitors. Cookies can also enable a site to track and target the interests of users to enhance the experience. Usage of a cookie is in no way linked to any personally identifiable information. Some of our business partners may use cookies. However, we have no access to or control over these cookies.

SMS. SMS opt-in and phones numbers obtained for the purpose of SMS will not be shared with third party and affiliates.

Opt Out. You may opt out of any future contact from us at any time by contacting us via telephone at 323-722-8648 or via email through our contact form.

Security. We take precautions to protect your information. When you submit information via the Website, your information is protected both online and offline. However, H.C. Foods will have no duty to keep confidential any information you transmit to H.C. Foods.

Links. The Website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave the Website and to read the privacy statements of any other site that collects personally identifiable information.

Updates. Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 323-722-8648 or via email through our contact form.

SMS TERMS & CONDITIONS

The Terms of Service related to SMS communication must be included in the privacy policy or as a stand-alone document. Note: If you have a Terms and Conditions page, this information should be included there, NOT in the privacy policy. The document must include the following:

  1. SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  1. Types of SMS Communications:

If consent has been given to receive text messages from HC Foods Co., Ltd , messages may be received related to the following:
Delivery Notifications
Account  Notifications
Marketing
Customer Care (questions related ) 

Reminders

  1. Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to  1 SMS message per week may be received related to Delivery Notifications, Account  Notifications, Marketing, Customer Care questions related, reminders

“Message frequency may vary. You may receive up to 1 SMS message per week regarding your appointments or account status.”

  1. Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  1. Opt-In Method:

Opt-in to receive SMS messages from HC Foods Co., Ltd. can be done in the following ways:

By submitting an online form

  1. Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

  1. Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (www.hcfoods.net)
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

  1. Standard Messaging Disclosures:

Message and data rates may apply.
Opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary